Accessibility

At softrain, we believe everyone should be able to shop with us comfortably — including people with disabilities. That's why we work continuously to make trysoftrain.com as accessible and user-friendly as possible for all visitors.

Our Approach

We strive to design and maintain our website in line with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Accessibility isn't a one-time project for us: we regularly review our website and make improvements as technology and standards evolve.

Compatibility

Our website is built to work with modern browsers and widely used assistive technologies, such as screen readers and keyboard navigation. Please note that certain third-party tools or embedded content on our site may fall outside our direct control and may not meet the same accessibility standards. If you run into any issues with these, we'd still like to hear from you.

Need Help or Noticed Something?

If any part of our website is difficult for you to use, or if you'd like to receive information, place an order, or get support in an alternative, accessible way, please reach out to us:

Email: support@trysoftrain.com

We take every report seriously and will do our best to respond quickly and find a suitable solution for you.